City’s Fan Advisory Board, with the support of the football club, has launched a supporter survey looking at away ticketing and whether there is a need for an away ticket loyalty scheme.
Following the club’s historic promotion to the Championship, demand for away tickets has increased and members of the FAB are keen to understand how supporters feel about the current process and what, if anything, they would like to see change.
The club has already made a number of positive improvements to the ticket-buying experience, including the introduction of the Ticketmaster queuing system for high-demand fixtures, helping to make the process smoother and more structured.
The survey is designed to build on that progress and gather views from supporters across a wide range of away attendance habits.
This consultation is not a commitment to introducing a loyalty scheme.
The first aim is to understand whether supporters believe there is a genuine need and appetite for one. If there is, the survey will also help the FAB understand what supporters may want any future scheme to look like.
The findings from the survey will form part of a wider consultation, with further opportunities for supporter discussion later in the year.
Click here to take part and share your views before the survey closes on Friday 20 November