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Club News

Matchday Guide: Cheltenham Town (H)

29 September 2023

Club News

Matchday Guide: Cheltenham Town (H)

29 September 2023

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Ahead of the visit of Carlisle United on Saturday afternoon, we are able to provide supporters with a guide to plan your visit to the LNER Stadium.

University of Lincoln Fan Village

For those looking to relax and enjoy the matchday atmosphere, there is a wide range of food and drink options in the University of Lincoln Fan Village - including vegetarian, vegan and gluten free options.

Tipsy Imp will provide a wide range of premium beers and ciders. A variety of soft drinks are also available across the fan village.

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The Imps retail unit will also be in operation, providing supporters the opportunity to kit themselves out for the campaign with our home, away, third, goalkeeping and warm-up ranges.

The Red Imps Community Trust will have their stall including old programmes for sale.

Family activities

Poacher's Den, introduced for the 2022/23 season by the club's Foundation, is City's family-friendly area which is open to supporters of both sides ahead of games at the LNER Stadium.

Based at the north end of the GBM Stand and accessed via Sincil Bank, there is now a pool table, putting green and speed stack challenge. A new TV has also been installed for those wishing to play FIFA on the PlayStation.

This is all in addition to the Xbox, table tennis, fussball table and other fun activities at every game.

Poacher's Den is just one of the free activities in place at every home match, with free children's football sessions on the 3G pitch opposite the SRP Stand from 12.30pm every Saturday - there is no need to book on, simply turn up from 12.30pm.

There is also an interactive challenge in the University of Lincoln Fan Village at every match ran by Lincoln City Foundation.

United Lincolnshire Hospitals Charity

Volunteers from the United Lincolnshire Hospitals Charity will be in attendance around the LNER Stadium ahead of kick-off raising money via bucket collections.

Supporter liaison officers

Our SLO team will be around the stadium before and during the game, look out for them or our Here To Help team - they will all be clearly identified. We have a matchday familiarisation opportunity for any supporters who are new to the stadium - this is free and there is no need to sign up, simply head to the ticket office for 1.30pm.

Alan Long, who heads our SLO team, also guides you through what a matchday looks like in this welcome video below.

Audio descriptive commentary

The Imps provide a free audio descriptive commentary service for fans with visual impairments. Headsets and receivers can be collected from the ticket office before the game (from the SLO point 12noon-2pm, then from the ticket office desks).

Fans are encouraged to bring their own headphones where possible to minimise the amount of equipment needed to be shared - the receivers have a standard aux output.

Anyone with questions about the service are asked to contact disability liaison officer Heidi Langham on dlo@theredimps.com.

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Teamsheet

The Imps have launched a new, enhanced teamsheet for this season, featuring the starting line-ups and notes from the head coach.

The enhanced teamsheet can be purchased at all home matches for just 50p around the ground. These will be available in the ticket office, the Red Imps Community Trust stand in the University of Lincoln Fan Village, or the 50/50 draw sellers at the northern end of the stadium from around 2.15pm. Alternatively, you can order your copy online HERE.

Find out more information on the teamsheet HERE.

Tickets 

Tickets can be purchased from the ticket office before the match, but we strongly recommend purchasing online at eticketing.co.uk/imps.

Travelling supporters can purchase tickets from the away ticket office window next to the club shop before the game.

#ImpsSelfie

We've loved seeing the pictures of families enjoying matchdays at the LNER Stadium - why not share your images of the day with us on Twitter using the #ImpsSelfie hashtag. If you get a picture with Poacher don't forget to tag him on Twitter at @Poacher_The_Imp!

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Matchday travel

Supporters are recommended to park in the South Common car park for the match. This can be pre-booked online for £5. Alternatively, supporters can arrive at the South Common on the day, but parking will cost £6 without a booking.

As of the start of this month, the streets surrounding the stadium have been moved to permit holders only, meaning supporters could face a penalty charge if parking there.

However, there are still plenty of parking options available for Saturday’s fixture, including Lincoln Central car park at a reduced rate. Click here to find out all of the options.

Gold members can get their home matchday transport covered for just £2 courtesy of Stagecoach. For more information on this scheme, CLICK HERE.

There is also a cycle rack at the stadium for people who wish to bike down to the game.

iFollow Imps

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The match is available for live streaming internationally for just £10, or the equivalent cost in your local currency.

The feed includes expert commentary from the BBC Radio Lincolnshire sports team, including replays of key moments as well as match statistics and latest scores around the division.

Alternatively, UK-based supporters can listen to live match commentary using an iFollow Imps audio pass - which can be bought HERE.

iFollow Imps subscribers can watch all the reaction, including post-match interviews and match highlights.

City supporters unable to get to the LNER Stadium will also be able to follow the action with regular updates on the club’s official Twitter, Facebook and Instagram pages.

Former Players Association guests

Ron Harbertson, Trevor Swinburne, Terry Cooper and Paul Mayo will be at the game. They'll be interviewed by Ivor James on the University of Lincoln Fan Village stage shortly after 2pm.

Poacher's Playlist

You get to decide the matchday music at every match! Look out for the post on our social media channels and simply reply with your choice.

Safe text number

We offer an anonymous safe text number for supporters to report any concerns around safety or inappropriate behaviour and chanting in or around the stadium. You can contact the safe text line on 07718 483367.


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