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Club News

The Imps in top six for Fan Engagement

29 November 2019

The Imps have been listed as the sixth best club in the country in terms of fan engagement in the latest ratings by Fan Insights in the Fan Engagement Index for the 2018/19 season.

This latest news aligns with other recent positive feedback which has been gathered from supporters of The Imps, with over 1500 City supporters engaging with a club Survey which returned an average Net Performer Score of 7.64/10 and in the EFL Fan’s Survey, Lincoln City was voted 3rd in the EFL in terms of supporter's Matchday Satisfaction.  

Fan Insights have ranked City sixth in the top four divisions in English Football in the Fan Engagement Index, and The Imps rank higher than every one of the Premier League and Championship clubs. The top ten was dominated by clubs from League One and Two, with the highest ranked Premier League club in the findings.

Each club is measured on their relationship with their supporters, with ratings given for dialogue, governance and transparency.

It was commented in the research that The Imps are one of only eight clubs who employ three face to face methods of dialogue with the supporters and as a result are ranked as the fourth best club in top four divisions of English football in terms of the amount of dialogue and information given to the fans.  

City were rated tenth in governance, which was another ranking which saw the club positioned higher than every Premier League and Championship club and fourth overall in terms of transparency and how much information is given to supporters direct from the football club.

It was particularly noted that ‘Imps On The Road’ is a real positive in terms of fan engagement in the findings - ’For clubs with dispersed fanbases, this is a good initiative,’ and was highlighted as a good idea and opens dialogue between the club and the supporters.

Lincoln City’s Chief Executive Officer, Liam Scully, said that it’s pleasing for the club to be recognised and serves as motivation for things to get even better going forward.

“Fan engagement is something which is at the heart of so much that we do at the football club, the club means so much to so many people right across the city and the county and it’s our duty to be as transparent as we can, where we can.” Liam said.

“The Supporters board is a great example of how we want to include our fans in our decision making processes, giving our supporters the opportunity to help shape the future of this wonderful football club. 

 “We are proud to be ranked within the top ten and to be above clubs from both the Premier League and the Championship really is an accolade for everyone at the club who work so hard in their roles.

“We are proud to be ranked so highly and noted as one of the best in the country in terms of fan engagement, that doesn’t mean the hard work stops here. It’s a continual aim to always raise standards and ensure the experience that supporters have in coming to Sincil Bank are the best they possibly can be.”

To read the full Fans Insights findings - CLICK HERE 


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